Answers to popular questions – everything you need to know!

Steps for purchasing a car from the USA to Moldova

If you have any questions, please contact the manager.

1 How to Order a Car from the USA or Canada?

If you've decided to purchase a car, submit an application on the website, and a specialist from our company will contact you to clarify the parameters of the desired vehicle and budget. You can also call the hotline 022 802 461 to place an order.

2 How Does Car Selection at American Auctions Work?

After discussing all the parameters of the car and budget with you, our specialist begins searching for suitable options at auctions, evaluates them, and coordinates the final lot with you for bidding. We continue the search until we find an option that fully satisfies your requirements.

3 What Happens After Selecting a Car?

When a suitable lot is found, we thoroughly check the technical condition of the car. Appearances can be deceiving, so we refer to the DMV (Department of Motor Vehicles) database to check the history: number of owners, actual mileage, accidents, and seller.

If the lot raises doubts, we look for another, more reliable option for you. After that, we calculate the final cost and sign a cooperation agreement.

4 How Does Bidding for the Selected Car Work?

To start participating in bidding for a car, a contract must be concluded. Then a minimum deposit (usually $500) is made, which allows us to participate in the auction. If the lot is won, we move to the next stage - payment for the car.

If the budget is exceeded during bidding, we select another option for you. If desired, you can request a deposit refund.

5 When Is Payment for the Car Made?

After winning at the auction, an international document (invoice) is formed, including the cost of the car, commissions, and auction fees - this is your 1st payment. Payment must be made within 3 days after the auction. Late payment may lead to sanctions, and part of your deposit will go to cover the fine.

6 What to Do After Paying for the Car?

After payment, the car awaits shipment at the auction site. Then you pay part of the transportation cost and 50% of our services - this is your 2nd payment. After that, the car is sent to the port for delivery to Europe. All cargo is insured, and tracking is available online. Delivery to a European port takes about 30 days.

7 What Happens After the Car Is Delivered to a European Port?

The car is delivered to ports in Germany or Lithuania, where it is parked waiting for shipment to Moldova. At this stage, it is necessary to make the 3rd payment, which includes parking expenses, transportation to Moldova, and the remaining 50% of our services. Parking fees are paid for each day the car is idle at the port.

8 When Is Payment for Customs Clearance Made?

Customs clearance is paid after the car arrives at the Moldavian border - this is your 4th payment. The entire process is handled by our experienced brokers, which usually takes from 5 to 10 working days. We guarantee quick document processing without extra costs.

9 What Happens After the Car Arrives in Moldova?

After delivery and customs clearance, you can pick up the car yourself or use our services to deliver it to a service station or to your city. If the car requires repairs, we can deliver it to the station of your choice or to our service station for restoration.

The cost of delivery within Moldova is included in the 3rd payment.

10 What to Do If the Car Needs Repairs?

You can handle the repairs yourself or entrust it to us. We provide an approximate calculation of repair costs before purchasing the car at auction.

If you decide to use our services, the repair will be carried out at a pre-agreed price. The organization of repairs is completely on us.

11 Is Car Certification Mandatory?

Yes, certification is mandatory for legal operation of the car on Moldovan roads. You can conduct certification yourself or use the services of our certification centers, which will take 1-2 days.

12 How to Register a Car to the Owner?

Car registration is possible after certification. You can process the documents yourself or through our technical department, which will organize car registration at the Service Center within 1 working day.

Please note that the personal presence of the owner is mandatory for registration.