If you have any questions, please contact the manager.
If you have decided to purchase a car, submit a request on our website, and a specialist from our company will contact you to clarify the desired vehicle parameters and budget. You can also call our hotline at 0 800 209 413 to place an order.
After discussing all vehicle parameters and the budget with you, our specialist starts searching for suitable options at auctions, evaluates them, and agrees on the final lot for bidding. We continue the search until we find an option that fully meets your requirements.
Once a suitable lot is found, we thoroughly check the car’s technical condition. Appearances can be deceiving, so we refer to the DMV (Department of Motor Vehicles) database to verify the history: number of owners, actual mileage, accidents, and the seller. If the lot is doubtful, we look for another, more reliable option for you.
After that, we calculate the final cost and sign a cooperation agreement.
To participate in the auction for a car, a contract must be signed. Then, a minimum deposit (usually $500) is made, allowing us to participate in the bidding. If the lot is won, we move to the next step—payment for the vehicle.
If the budget is exceeded during the auction, we find another option for you. If desired, you can request a deposit refund.
After winning the auction, an international document (invoice) is issued, including the cost of the car, auction fees, and charges—this is your first payment. The payment must be made within three days after the auction. Late payment may result in penalties, and part of your deposit will be used to cover the fine.
After payment, the car awaits shipment at the auction site. Then, you pay part of the transportation cost and 50% of our services—this is your second payment. After that, the car is sent to the port for delivery to Europe. All cargo is insured, and tracking is available online. Delivery to a European port takes about 30 days.
The car is delivered to ports in Germany or Lithuania, where it is placed in a parking lot awaiting shipment to Ukraine. At this stage, the third payment must be made, covering parking expenses, transportation to Ukraine, and the remaining 50% of our services. Parking fees are charged for each day the car stays at the port.
Customs clearance is paid after the car arrives at the Ukrainian border—this is your fourth payment. The entire process is handled by our experienced brokers, usually taking 5 to 10 business days. We guarantee fast document processing without unnecessary costs.
After delivery and customs clearance, you can pick up the car yourself or use our services to deliver it to a service station (STO) or your city. If the car needs repairs, we can deliver it to a station of your choice or our STO for restoration.
The cost of delivery across Ukraine is included in the third payment.
You can handle the repairs yourself or entrust them to us. We provide an estimated repair cost before purchasing the car at auction.
If you decide to use our services, repairs will be carried out at a pre-agreed price. We take full responsibility for organizing the repair.
Yes, certification is mandatory for legal operation of the vehicle on Ukrainian roads. You can certify the car yourself or use our certification centers, which takes 1-2 days.
Car registration is possible after certification. You can complete the documents yourself or through our technical department, which will organize car registration at the Service Center within one working day.
Please note that the owner's personal presence is required for registration.
